The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Cuando un enfrentamiento con Terry

Cuando un enfrentamiento con Terry

más allá de esos hechos siniestros que la humanidad arrastra hasta nuestros días

el doctor Arnold Freeberg

Marie Kondo nos cuenta la historia de Chiaki

Estado del Libro: Bueno Número de Páginas: 333 Año de Publicación: 2011

The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs COCINA Y NUTRICION. DESARROLLO PERSONAL Cuando un enfrentamiento con TerryLibro Usado, Tapa Dura. In this groundbreaking book, Bill Price and David Jaffe offer a new, game changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrongeliminating the need for service is the best way to satisfy customers. To be successful, companies need to treat service as a data point of